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HostPapa Review: Professional, Fast, and Reliable Web Solutions

Marketing experts with decades of experience say HostPapa is one of the most reliable web hosting companies. In this HostPapa review, you will learn that the hosting company provided web security services to its customers for more than 15 years. It features an array of packages designed to meet all budgets and expected levels of traffic without sacrificing quality or features. On top of that, TemplateMonster’s exclusive discounts help everyone take advantage of its offerings at an affordable price.

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All-in-all, HostPapa really stands out as a great choice for anyone looking for high-performance yet cost-efficient website hosting solutions. And now it’s time to learn more about this company—an honest HostPapa review today!

HostPapa Review? Pros & Cons

This provider makes web hosting affordable and accessible for business owners, offering a range of plans suitable for small or large businesses. The wide variety of choices includes the following hosting options to suit any project size:

  • shared;
  • managed WordPress;
  • optimized WordPress;
  • VPS;
  • reseller;
  • PapaCare+.

This is a reliable provider, with over 500,000 websites hosted worldwide. They provide low-cost web hosting, domain registration, email solutions, and complete website management for small businesses to grow their brand and online presence.

hostpapa review - features

The company offers dependable and reasonably priced web hosting services, making it an attractive option for many businesses. But, as with any provider, this one has both pros and cons that you should think about before signing up.


  • a good deal for the money;
  • excellent server performance;
  • environmentally friendly web hosting;
  • a lot of room to grow and improve;
  • free domain name on shared plans;
  • a variety of available and useful add-ons;
  • dedicated WordPress and premium servers with optimized settings;
  • thirty-day money-back promise;
  • customer support is available 24/7 (incl. priority support).


  • costly fees to renew;
  • not many server places.

Now let’s evaluate the host service’s features, usability, pricing, security, and customer support.


HostPapa is an excellent choice for anyone looking to get a great deal without compromising on features. Here are some of the most intriguing:

  • Seamless integration with website templates to ensure optimal site performance.
  • WordPress-optimized hosting comes with pre-installed WordPress and Jetpack located on servers specifically tailored to support your website.
  • A user-friendly control panel and dashboard make the navigation experience easier than ever. There are helpful tutorial videos and a comprehensive knowledge base available for support.
  • With over 400 free applications available, the company provides a great way for businesses to build or extend their sites. From shopping carts and blogs to any other feature needed, they offer an extensive set of tools that help make building a website easy and achievable.
  • Reliable business emails are secure and safe for running your operations. Their enterprise-grade, free-hosted email solution ensures the highest level of safety and reliability.
  • Servers include enhanced security features and firewalls with intrusion detection capabilities. For your peace of mind, all have a free Let’s Encrypt SSL certificate backing them up.

Freebies You Should Know About First

With this provider, you don’t have to shell out for expensive hosting-related features. All of their shared plans come with cPanel and Softaculous, so installing your CMS is quick and easy, as are hundreds of useful web apps. All plans include a free site relocation in case you need to transfer an existing site. And if you’re just starting free domain registration is already included.

The Start and Plus packages include standard SSL certificates. Higher-end services are equipped with Wildcard SSL security to protect your data without costly additional fees. Should you choose early cancellation before plan expiration, there will be a slightly increased charge for new domain registrations only.

Large Capacity Servers for a Small Business Website

The Start plan has plenty of SSD storage for a small to medium-sized site getting 10–20K visitors per month. The top-tier plans offer unlimited storage and are perfect if your website suddenly grows exponentially.

The provider offers generous storage for all types of data for businesses managing large visual media collections. From photography portfolios to retail e-commerce sites, their extensive resources make running digital enterprises more efficient.

Free Pre-Installation of Jetpack

Utilizing the Jetpack plugin, available at no extra cost with any optimized WordPress package, you get access to powerful SEO and optimization tools. These include content delivery network services for images and videos, automated malware scanning, and PayPal payments.

VIP-like Service and Additional Assistance

PapaCare+ is a comprehensive and dependable customer care team that provides:

  • CMS setup;
  • advice on using cPanel;
  • domain administration;
  • assistance with email configuration (live chat included);
  • web application security (like Joomla and WordPress) from exploits;
  • priority treatment for all your concerns.
hostpapa review - papa care

You can count on PapaCare+ to provide competent help for shared hosting with exclusive immediate access, web security, and app assistance.


Signing up is a quick and easy process. You can choose your free domain name and pay securely with Visa, MasterCard, American Express, or PayPal while setting up your account. The whole procedure takes no time at all, so you’ll be able to get started right away.

The company offers its customers a website builder with each plan to make setting up sites easier. Luckily or not, it doesn’t work with WordPress. However, its easy-to-use features should still be beneficial for those who do not require WordPress hosting.

You can access the Website Builder directly from the cPanel control panel. While this may not appear to be particularly complicated, it may be too much for a tech novice to handle. But if you don’t want to use WordPress, it could be an excellent place to start. Be aware, though, that if you’re using it with one of the cheaper options, you’ll be limited to creating just two pages.

When it comes to setting up a website, it has never been easier. The company offers a free domain for the first year of your account and takes care of all setups. Installing WordPress manually is also a breeze; simply enter the domain during installation using Softaculous Installer, and you’re good to go! It will be automatically connected to your web space.


HostPapa offers great value for the features and level of service you get with its shared plans. However, their VPS packages come at a higher price than those of most other providers.

With the TemplateMonster discount link, the shared Start plan costs just $2.21 per month. That’s cheaper than Starbucks coffee! Not only that, but this bundle additionally includes one website upload, dependable customer support, ten email accounts, and 100 GB of SSD storage. Plus, you get free marketing tools, a website builder, and an email address setup. One-on-one training sessions are available too! And don’t forget, there is a refund policy if things don’t work out.

Meet all of the discounted prices:

hostpapa review - pricing plans

And here is a table that compares the features of these plans:

hostpapa review - plan comparison

Meanwhile, HostPapa offers a standard money-back guarantee within 30 days of purchase for all plans over one year. If you choose a deal for 12 months, it will refund your payment if requested within 48 hours. Additionally, the company’s full refund policy also applies to a number of its non-hosting offerings, such as PapaCare+ and the Website Builder.


The security measures are generally reliable across the board. Their shared hosting plans include typical protective features like antispam protection, server firewalls to protect sites from digital threats, malware attacks, and monitored systems. Although certain packages have limited intrusion detection. Except for WordPress not having backup options available on all plans, HostPapa is a dependable source for web security needs.

However, for more robust security needs, upgrading might be required. To get the most secure features, such as a dedicated IP address and domain confidentiality, it’s best to sign up for one of their higher-tiered offerings.

Likewise, the provider takes advantage of the latest technologies and advancements to ensure safe data handling. In particular, it provides free SSL certification across its plans. Taking advantage of modern technology for secure data handling, it is not surprising that this feature has become almost ubiquitous in hosting solutions.

Customer Support

HostPapa provides extensive help for site owners, from support tickets, live chat, and tutorials & guides to assistance by phone, community forums, and premium support.

While response times to emails and phone calls can be unpredictable, HostPapa deserves credit for having quick live chat connections to their support agents. What’s more, international customers seeking quality technical assistance will appreciate the availability of multilingual options. The phone support is offered in 18 countries and four languages, including English, French, Spanish, and German.

Additionally, you get access to a dedicated knowledge base with video and written tutorials. This helps users efficiently navigate their cPanels as well as other hosting functions.

Finally, the provider offers its customers access to the PapaSquad, a team of technical support experts with extensive knowledge and experience in all areas of hosting-related services. The PapaSquad is available 24/7 for quick response times when you need assistance. However, during peak times, they may be limited, and wait times could exceed an hour.

Here are some recent reviews on Trustpilot about HostPapa’s customer support:

hostpapa review - reviews

What is the “Green” Hosting at HostPapa?

HostPapa offers green technology to help businesses operate more efficiently and reduce their environmental impact while still providing performance. With data centers designed for maximum efficiency, the provider delivers quality solutions with an eco-friendly approach. It enables organizations worldwide to support sustainability initiatives through the use of renewable energy sources.

So, where did it all begin? For over a decade, HostPapa has been an industry leader in energy efficiency and sustainability initiatives. Since 2006, they have purchased “green energy tags” from certified clean sources to power their servers and offices with renewable energy. This cuts down on carbon dioxide production. Their suppliers then pump 100% of the equivalent energy back into the grid. This ensures all operations are environmentally friendly without compromising performance quality for customers.

Rewards and Recognition

HostPapa is highly rated for customer service and reliability. For example, the provider receives glowing customer reviews, with 4.6 stars overall on Shopper Approved. Over 13,000 reviews demonstrate their reliable customer service and commitment to quality hosting-focused solutions. The company also has pretty high ratings on Trustpilot, with a rating of 4.7 out of 5.

hostpapa review - awards

Additionally, HostPapa is committed to offering customers the best hosting packages with stellar customer service. Boasting a spot on PROFIT 500’s 2015 list of Canada’s Fastest-Growing Companies, the company provides reliable web solutions that businesses can count on.


Do we recommend HostPapa review? Yes. It offers an impressive range of features and a user-friendly interface, making it easy to set up an online presence. From beginner packages to powerful VPS servers for advanced users, this provider has something suitable for all levels. It also works well with WordPress themes and other web templates, ensuring the high performance of the site as a whole.

Plus, the customer service team provides helpful support whenever needed. At the same time, competitive pricing ensures you get excellent value for money on quality web hosting services. It’s worth checking out!

HostPapa Hosting Review FAQ

How secure are HostPapa’s services?

The provider ensures high security for all your data stored on their platform. They use advanced firewall technologies as well as SSL encryption and DDOS protection against malicious cyberattacks targeting business websites today. Your vital information will be safe from outside threats while still being easily accessible to you when needed most.

How do I start using HostPapa?

It couldn’t be easier. Simply choose the package that best meets your needs, select a domain name if needed, configure additional features as required, and then proceed through checkout. Additionally, their user-friendly control panel makes it easy to manage your site and hosting services all in one place.

How can I make payments with HostPapa?

To make purchasing easy and convenient, the company offers multiple ways of making payments. They accept credit cards, debit cards, and direct bank transfers without compromising user privacy. Accepted methods include Visa, MasterCard, American Express, etc. Furthermore, they provide highly secured multi-gateway payment options through PayPal too.

Are there discounts offered for HostPapa?

Yes! Promotional campaigns offer special discounted packages, allowing subscribers to save up to 82% off regular prices.

Does HostPapa ever slow down websites due to high traffic?

Your site remains fast, no matter the number of visitors it receives. All packages include ample bandwidth and storage space to handle busy periods on your site without compromising speed or reliability.

HostPapa Review: Professional, Fast, and Reliable Web Solutions